Friday 20 July 2012

Samsung Galaxy R Discontinued – Hardware Issues & Refunds to Customers

Samsung Galaxy R Discontinued


We didn’t expect this to one of the biggest failures from Samsung and didn’t expect them to be silent instead of discussed about the issues around this phone with their customers. For any company, the customers is a king and they always have to ensure that they offer the best service when compared to their competitors but sometimes these companies become so big that they start ignoring their own customers and just run behind success, which is what has happened in this specific case.



When we contacted the Samsung Customer Care we were informed that this device came out with a few issues which was one of the reason why this was stopped from being sold in India while few other contacts informed us that the device was launched with a very limited stock. There is no confirmation on any of these lines which is why we as a customer are always confused on whats the real story behind this while thousands of those who bought this are suffering.

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